Assistant Service Advisor | Motor Industry Jobs

We are recruiting an Assistant Service Advisor. This is a full time permanent role assisting the Service Receptionist.

Duties

• Welcoming customers into the dealership
• Dealing with all customer enquiries
• Booking customer vehicles into the workshop
• Maintain computerised appointment system
• Liaising with workshop staff and other departments
• Control of loan car facilities
• Explanation of work carried out to customers
• Administer customer quality follow-ups
• Ensuring tidy appearance of service reception area at all times
• Assisting in dealing with customer’s requirements
• Managing reception phone system and diverting or taking messages as requested

Candidate profile

• Excellent interpersonal and IT skills
• Ability to work closely with personnel of all departments
• Strong customer focus to ensure the highest level of customer service is delivered

Apply by email to turlough.burns@cbc.ie. Closing Date: 6th December 2019