Experienced Service / Parts | Motor Industry Jobs

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Job Title Experienced Service / Parts | Motor Industry Jobs
Company Name Not Displayed
Location South Dublin, Dublin
Date Posted May 18, 2017
Category After Sales/Service
Job Type Full-time


Experienced Service / Parts Advisor required for a busy established main dealer in south Dublin.

Main Duties :
•    Welcoming customers into the dealership
•    Dealing with all customer queries
•    Booking customer vehicles in to the Workshop  
•    Operate/ maintain appointment system
•    Liaising with the Workshop staff and other departments
•    Detailed explanation of work carried out
•    Preparation of quotations and invoices 
•    To administer customer quality follow ups
•    Assisting the Service Manager in investigating customer complaints
•   Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
•   Upselling parts, accessories and other services that are provided by the dealer

Successful candidate ideally should:

•    Have a full Clean Driving Licence 
•    Have excellent communication skills
•    Be ambitious and capable of working on your own initiative
•    Be energetic and highly motivated.
•    Be process orientated
•    Be target driven
•    Have good working knowledge of ADP/CDK
•    Have good working knowledge of parts operating systems

An excellent remuneration package and bonus structure is on offer to the correct candidate.

Please forward your CV & cover letter to jobs.dublinservice@gmail.com

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