The heart of our business is at the roadside. Our dedicated Patrols help us deliver exceptional service to all our members, making every customer a priority.
We require expert vehicle technicians able to utilise their flexibility, mindset and skills to ensure we are providing support to our members who require our assistance.
As a skilled mechanic you will encounter a wide range of vehicle-related breakdowns and you will be motivated by ensuring we continue to fix at least 4 out of 5 cars at the roadside. Your mechanical and diagnostic skills will be the key factor to ensuring we keep motorists moving. You will be the face of RAC and you will be the one who can not only fix the breakdown, but also bring a sense of relief and calmness to what can be a stressful situation.
This role is not like working in a garage, completing job card after job card without seeing the satisfaction of the customer you have just helped – you will be out there at the roadside, providing first class customer service and seeing the relief and gratitude on people`s faces when you fix the breakdown – also do not be surprised if the public want to take your photo and thank you across social media. You will become a true #OrangeHero of the RAC.
What will you receive from us?
- Highly competitive basic salary with a great opportunity to earn more. Our colleagues are earning €40,830 + €6,952 location allowance, with high OTE available. You could also develop your career even further into different areas of our growing Business.
- Have your own RAC Service Patrol van for work, fitted with a fully comprehensive & advanced RAC tool kit
- Not only will you have a comprehensive induction, but you will have on-going development with access to all the latest vehicle technology, along with support from technical experts based in our head office.
- Be rewarded with additional benefits including pension, life cover, a generous holiday entitlement, breakdown cover for you and your household and access to a comprehensive Flexible Benefits Scheme, which you can tailor to suit your lifestyle
What are we looking for in you?
We are looking for experience working as a car & light vehicle mechanic with the passion for providing outstanding service at the roadside. You must hold a full driving license with a minimum qualification of a Level 2 light vehicle maintenance. You will be required to show flexibility as your shifts will include evenings, early morning, weekends & Bank Holidays. There is always the opportunity to pick up extra overtime as well!
RAC is an equal opportunities employer and a company committed to diversity. This means that all job applicants and RAC colleagues will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be obtained by emailing firstname.lastname@example.org