Service Receptionist/Warranty Advisor | Motor Industry Jobs

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Job Title Service Receptionist/Warranty Advisor | Motor Industry Jobs
Company Name Cooney’s Motors
Location Roscommon, Roscommon
Date Posted October 8, 2018
Category Admin/Reception
Job Type Full-time

Description

Service Receptionist/Warranty Administrator for Roscommon’s’ main Nissan Dealership Cooney Motors. Cooney’s Motors is a modern company with a young dynamic and thoroughly professional staff. This is an important part of our company, which believes in “quality with honesty and courtesy”.
We currently wish to recruit a Service Receptionist/Warranty Administrator for our modern facility.

Duties & Responsibilities:
•Administer paperwork systems and control the flow of documentation to enable records and customer/vehicle details to be easily retrieved. 
•Ensure customer awareness of all products and services available by professional presentation and demonstration. 
•Professionally sell additional products, services and repair work as appropriate to customers’ needs 
•Communicate effectively both in person and by telephone so as to keep all customers fully advised as to the progress of repairs and services. 
•Record customer prospect details accurately and in accordance with Data Protection Acts. 
•Document all warranty work as per manufacturers’ requirements and dealership policy. 
•Ensure a high standard of personal and dealership presentation in all customer facing areas at all times.

Qualifications/Training/Experience:
•Previous experience in this position necessary 
•Smart and well presented in appearance. 
•Ability to communicate clearly with customers, members of the public and other staff members and record all such interaction accurately. 
•Ability to access and pass information to other staff and to log onto paperwork and working documents. 
•Current knowledge of manufacturer’s warranty procedures and documentation. 
•Telephone answering techniques

Please apply to acooney@cooneymotors.ie.

No call from agencies/third parties please.

Apply
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